Very easy to use website. Chat is rarely available. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. BBB accredited since 8/11/2014. 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. Will have to live with the scars and facial discomfort the rest of my life. This $15 Hair Straightener Has More Than 3,000 5-Star Reviews. Otherwise transaction just fine. EyeBuyDirect ranks 1st among Sunglasses sites. I ordered these glasses online and then read the reviews. EyeBuyDirect calls their Refund Policy their “Fit & Style Guarantee.” This Guarantee states that anyone who is unhappy with their products has 14 days from the date of delivery to return their purchase and request a refund. I had no problem with them, eye glasses I got were very good fitting, service was fast and about $350 less than an identical pair from the local eye center. To do this, they realized it wasn’t enough to work with wholesalers or to cut out the middle man, like some other online eyewear boutiques do. I may never buy them in person again. Expert examination of the lens showed that it was an acrylic and not polycarbonate. However, the glasses are FANTASTIC and could not be happier. once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. As mentioned above, this company works very hard to offer their customers affordable options for eyeglasses, and that’s why their glasses begin at just $6.00 per pair, including the lenses. To begin, customers will need to have an up-to-date prescription provided by an eye doctor. Service 371. US. Ordering for the first time from eyebuydirect website and was very impressed with how intuitive the purchasing experience is on this Site. From our on-trend designs and everyday prices (like frames starting at just $6! Entering specs for your prescription was easy, as was choosing options and frame size.The difficult part was that my selected frame was rejected three times because my prescription was unsuitable (a strong prescription). Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. So, I highly recommend you give them a try! Maybe the prescription could be entered first and used to filter my frame choices. Getting new glasses is always such a hassle. I really want those but I got another cute pair. Potentially easy to make a mistake, when entering the prescription. Reviews for the real world. If what you really wanted was the review with the pics, no need to fear. I am so excited for this . EyeBuyDirect.com is the online home of EyeBuyDirect, a company that says they believe that everyone has a right to better vision, which is why they create quality prescription glasses at affordable prices. EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. Eyeglass Suppliers in Austin, TX. | Read 101-120 Reviews out of 6,336 I really like eyebuydirect: Yeah. Excellent as usual Useful. EyeBuyDirect offers frames for as low as $15—and they have a BOGO deal right now. Will Compression Clothing Make You Thinner? EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. I was worried because of so many bad ones, but they came in quickly and the lenses were spot on. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. I’m very happy with my EyeBuyDirect purchases. Pay more and get better service. In fact, I immediately ordered a second pair. Melanie 1 review. Customers who just want a replacement of their glasses are welcome to send them back at any time during the first twelve months from the date of purchase. To pick your frames, you can either browse through its collections or sort from all its glasses by using the filters located at the top of the page, using criteria like the glasses shape and material to sort through the available options. I can't wait until they arrive! They design and manufacture all their own glasses, and when they are finished, they ship them directly to their customers. It is hard to review before I receive my glasses, but the ordering process was very easy. Turns out they were not. See BBB rating, reviews, complaints, request a quote & more. There is no way I would buy glasses from WalMart again. Required major surgery to my face to remove the lodged pieces and repair the muscle and nerve damage below the eye. One thing that became 100% clear from our EyeBuyDirect glasses review, is that the team is focused on you. They offer frames that start at just $6 – a fraction of the cost of other eyewear retailers.. For EyeBuyDirect, the key to offering low prices is their vertically integrated company structure. If you purchased glasses with polycarbonate lenses from EyeBuyDirect I highly recommend that you have them verified by an optometrist. Reply. I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. Home; About; Resources/Forms; Contact; Client Feedback; eyebuydirect reviews yelp Read 1 more review about Eyebuydirect Only the latest review will count in the company's TrustScore Advertisement. Others don’t do so well, including EZContacts.com and GlassesUSA.com . 503K likes. In this article, I’m going to review EyeBuyDirect. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from … First, in order to keep prices low, glasses will not be manufactured before they are ordered, and this leads to wait times of up to six weeks for new glasses, and that may not suit all customers. Read 1 more review about Eyebuydirect Only the latest review will count in the company's TrustScore Advertisement. According to their website, there are more than 2.5 billion people worldwide that require some kind of vision correction, but when the average pair of prescription eyeglasses costs hundreds of dollars, many people simply can’t afford to pay for glasses, even though they are an important and necessary tool. Just got my fabulous glasses! Do Coupon Sites and Savings Apps Actually Work? This company seems to have very mixed reviews at this time. Instead, they decided that they would have to control the whole process, from beginning to end. I will definitely be buying from them again this year. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Sheila Nickens 1 review. A free inside look at company reviews and salaries posted anonymously by employees. I was so happy with the huge selection and filtering options, it was so easy to navigate! Over $25,000 in medical bills. The overall rating of the company is 2.6 and consumers are mostly neutral . Eye Buy Direct made if very simple. you have to research each frame measurements to make your choice. 4 ‘EyeBuyDirect’ Reviews. The Amity and the Hollie (my favorite). Don't you dare until you read the shocking complaints about eyebuydirect.com in our tell all review. Do you want to buy glasses from EyeBuyDirect? Initial EyeBuyDirect complaints should be directed to their team directly. This policy and the procedure that customers need to follow in order to successfully receive their refund or replacement is detailed on their website. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. No problem with the service or the quality of the glasses. EyeBuyDirect makes it extremely easy for users to input all their prescription information and lens preferences. Very easy to purchase at eyebuy Useful. Many choices and fair prices! Many reviewers advised new customers to take advantage of this website’s low prices and promotional deals and offer multiple pairs of glasses in a single order, so you will not be seriously affected by having a single pair get damaged later down the road. Read 1 more review about Eyebuydirect Only the latest review will count in the company's TrustScore Nuggies 1 review. frames and they are hard to come by. Overview of EyeBuyDirect . With such a straightforward value I bought 3 … EyeBuyDirect, Pasadena, California. © 2021 Trustpilot, Inc. All rights reserved. Main Menu. Once I found out that this is where my cousins shop, I decided to check it out. Some customers speak very complimentary about their products and services, while it seems that others either had specifically bad experiences with this company or simply didn’t enjoy the process of buying glasses from a website instead of a traditional retailer. You've already flagged this Rosamar Moreno 1 review. It is so easy to navigate the EBD website and search through glasses. About EyeBuyDirect. Do you agree with Eyebuydirect’s star rating? EyeBuyDirect wanted to change this reality, which is why they decided to find a way to manufacture high quality eyeglasses while still keeping them affordable for people who need them. Customers who receive their glasses and aren’t completely happy with the way they look will be invited to take advantage of this company’s Refund Policy, described below. They’re an All-American company, headquartered in Austin, TX, where the frames are also produced. I fell and one of the lenses shattered. 5 EyeBuyDirect reviews. US. Some online retailers, such as Warby Parker, Zenni Optical, and EyeBuyDirect, have top marks from the Better Business Bureau. Recent recommendations regarding this business are as follows: "Don't buy glasses here if you want good customer service. It was easy to understand. EyeBuyDirect ranks 1st among Sunglasses sites. EyeBuyDirect has a consumer rating of 4.7 stars from 107,467 reviews indicating that most customers are generally satisfied with their purchases. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. In fact, I immediately ordered a second pair. finding frames. Very easy to order. Check out what 6,336 people have written so far, and share your own experience. My glasses arrived and they are fabulous. Only the latest review will count in the company's TrustScore. The prescription doesn't seem to save the progressive ADD numbers. I liked how it explained the various options. It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. The overall rating of the company is 2.6 and consumers are mostly neutral.. I have to re-enter that every time. There are many, many different companies that are claim to provide their customers with high quality eyewear at more affordable prices than normal eyewear retailers or traditional doctors’ offices, including GlassesUSA.com, All4Optics, Lookmatic.com, ZenniOptical.com, Coastal.com, and many others. If you have experience with this company or their products, please leave your EyeBuyDirect reviews below. It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. It comes right after some EyeBuyDirect details! My only gripe with them is the lack of communication during the process and the fact that they have only limited phone support. My glasses arrived and they are fabulous. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. PR. The choices were clearly presented and my information was easily entered. It was so easy to try on the glass and I can't wait to try them on ! It’s tidy and it works, but getting from point A to point Buy is a rocky road. This is a second pair. EyeBuyDirect review: Simple site. June 27, 2020. Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 855-393-2891, by email at [email protected], or submitting them directly to their website through their Contact Us link. 5 Things to Know Before Ordering from EyeBuyDirect. Deals; ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeBuyDirect Customer Service. © 2021 Reviewopedia. I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! My only gripe with them is the lack of communication during the … Read 1 more review about Eyebuydirect Only the latest review will count in the company's TrustScore Tom Shoaff 1 review. Hope these don’t bust in 3 months like the others I am very nervous about this second pair of glasses. You can then visit their website and “try on” glasses using their virtual try on feature, which allows people to upload a photo of themselves and have the frames appear on the photo. So much so that I wear out the very expensive ones I usually get because I put off getting new ones. Does Corporate Philanthropy Really Exist? Eyebuydirect will give you a 100% refund or store credits for this amount if you request this after 14 days of receiving your order. 1 Review . Eyebuydirect was first mentioned on PissedConsumer on Jun 02, 2010 and since then this brand received 182 reviews.. Eyebuydirect ranks 37 of 580 in Medical Supplies and Equipment category. Final Thoughts on this EyeBuyDirect Review. EyeBuyDirect was founded in 2005 by Roy Hessel. Finally, more than one reviewer complained that this service did not do well with complicated lens orders, so customers who want or need to add multiple features to their lenses should consider this and may want to speak to Customer Service in advance about the Refund Policy. Just takes a very long time to shop frames. Recent recommendations regarding this business are as follows: "Don't buy glasses here if you want good customer service. Eyebuydirect ranks 37 of 580 in Medical Supplies and Equipment category. All Rights Reserved. I think this company is really... Read More » I will not recommend this firm to anyone. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. There are some things that prospective customers should consider before purchasing glasses from this company. Share. On the other hand, Zenni will either give you a 50% refund or a one time 100% credit so you can buy some other glasses from the site. US. We’re all about eyewear — but we’re not only about looks. You can make the request online. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Which was none in my case. EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. he lenses were supposed to be polycarbonate per the order confirmation. ... EyeBuyDirect and Zenni allow customers to search specifically for lightweight frames, which can help someone avoid … By Aline Peres Martins. US. Sort Reviews By: Sanda. Founded in 2005, EyeBuyDirect.com is an online eyeglasses retailer that aims to please customers with a wide variety of stylish lenses at unbeatable prices. Money saved on basic site; Free shipping on over $99 spend (Image credit: EyeBuyDirect) One of the ways that EyeBuyDirect is undoubtedly saving you money is by not spending unnecessary piles of cash on their website. Hold times are extremely high. I love the totally round Other customers have also mentioned this wait time in a different context, saying that since this glasses are more affordable, they also seem less sturdy than other glasses, which leads to an increased chance of damaging the glasses and needing to go through the ordering process and long wait all over again. I took a close look and found it to be an affordable option for buying glasses online. Whether you’re looking for eyeglasses or sunglasses, EyeBuyDirect is worth checking out. EyeBuyDirect … America's Best a cheap chain wanted for the only 1 pair of round glasses they has $288.53! Recent recommendations regarding this business are as follows: `` do n't buy glasses here if you want customer! You really wanted was the review with the scars and facial discomfort the rest of my life so that wear... 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